Taxpayer Payment Process

This article is designed to walk customers through the payment process within iGovServices.

To begin, make your way to iGovServices. The video on the landing page is a tool that can assist you in general navigation and set up. We strongly recommend watching this video.

Next, click Login, Customer. Enter your login information. If you have forgotten you pass word you can easily change it by clicking the 'Forgot Password?' button. Doing this will send an email to the email on the account that will give you steps to change your password.

When you get into your account you will see your account information and linked records. If you have a charge on your account that needs to be paid, you will see a 'Pay' button next to your PIDN under linked records. View picture below.

Clicking 'Pay' will navigate you to the Make a Payment screen. From here you can view the details on your bill and edit your payment amount by typing in the 'Payment Amount' field. After hitting Submit a small window will come up asking what payment type will be used, select your prefer payment type and click 'OK' to confirm payment.

When this step is complete, you will be navigated to a traditional online payment screen. From here you can enter your credit card or any other information required for the payment to be processed.