Running the Outstanding Totals Detail Report within iGovServices

This Knowledgebase (KB) Article will walk you through the process of running the Outstanding Totals Detail report located on the billing dashboard within iGovServices 

You will learn the following:

       To access the Outstanding Totals Detail report on the billing dashboard of iGovServices, follow these steps.

First, you will need to be logged in to iGovServices

On the black navigation bar to the left

In iGovServices, navigate to:

Dashboard → Billing → Outstanding Total Details

 
(If you do not see this menu item, don't hesitate to get in touch with your administrator to provide the appropriate rights)

Locate the black navigation bar on the far left of the screen and click the dashboard button, and then click the Billing button.

Locate the Outstanding Total Details portion of the billing screen and click the View Details button. 

To select the desired date range for applied charges, choose the Date Selection option and enter the preferred dates. If you want to use the current date as the start and end of the month, the Auto-fill feature will do that for you. Once done, click Run Report to generate the results. 

The Applied Charges Details by Date section will display the data for the date range entered. To export the information, you can use the Excel or PDF buttons located above the red line.