How to Create a New Payment Session

Modified on Wed, 25 May, 2022 at 10:44 AM

In this Knowledgebase (KB) Article it will walk you through the process of creating a new payment session within iGov Services.

You will learn:

First you will need to be logged into iGov Services

On the black navigation bar to the left

In iGov Services, navigate to:

Payments → Balancing → Balance Session

(If you do not see this menu item, please contact your administrator to provide the appropriate rights)

Click the Create New Session button as show above.

Choose the desired Employee from the employee drop down.

The description must be filled in. The description may be anything you want that will make it easily recognizable. Click Create.

A new session has been created and ready to use.

Note: You will want to create separate session for credits and refunds to keep them separate from the not normal payment session.

Version 5.0 of iGov Services

Last updated on: 5/24/2022

Updated by: TS