How to add a new charge line within iGovServices

Modified on Wed, 28 Dec, 2022 at 9:12 AM

In this Knowledgebase (KB) Article it will walk you through the process of adding a new charge line within iGov Services.

You will learn:

How to add a new charge line.

Search for the desired account. Select the view drop down and then click Current Charges.

Click the Add Charge button as shown in the image above.

Select the charge line that you wish to add.

Fill in all of the lines in this form that have a red asterisks as will as the date fields.

The Date Due, Date Past, Date Start and Date End. then click Submit.

You will be informed as to the amount of the new charge line. Click Yes if it is correct, if not click No.

Note: If this screen appears and there is a 0.00 amount due check the rate schedule use on the Rate Code to make sure that there is an entry for the tax year your entered on the add charge screen. You may also have to check the rate code set up to see if the code is linked to the correct rate schedule.

You will notice that the new charge line as been added to the account. Click the Update Property Totals button to refresh the account.

Version 5.0 of iGov Services

Last updated on:7/11/2022

Updated by: TS