Scenario: You receive an error that you can’t perform the Final Reading when selecting the PIDN.
There is usually only 1 error that can occur when doing a final reading and it has to do with the address information on that location.
Check the following items:
Click Help / Getting Started. On the right, click Create Location Data. You can perform this multiple times so there is no harm in clicking this button. When the process is finished try the final reading process again.
If there is an additional message, send the exact message to technical support.
If the above instructions do not solve your issue then contact support and the ticket will be elevated.
Version 5.0 of iGovServices
Last updated on: 12/16/2022
Updated by: CS
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