Scenario: Trying to create bulk filing entries and you notice some PIDN records are missing.
This is a data issue and is quick to clean up. The Bulk Filing process looks at all of the ACTIVE PIDN records and matches the filing code, cycle, and status of Active.
Check the following items:
Locate one of the PIDNs not included in the bulk Filing. Click PIDN View / Services. Edit the Service and confirm/change the cycle and status to correctly qualify for the bulk filing process.
Change any PIDN to the correct service settings so it qualifies for the bulk filing process.
If the above instructions do not solve your issue then contact support and the ticket will be elevated.
Version 5.0 of iGovServices
Last updated on: 12/16/2022
Updated by: CS
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