How to Make a Multi-Pay List in iGovServices

In this article you will learn about the multi-pay process. This will consist of creating a multi-pay and payment.

The multi-pay function in iGovServices is used when making one payment across multiple property records. To begin, navigate to In-Office POS:

From here, you will select the session you have open and enter the data of the property you would like to take a payment on. Notice the Direct to Payment Screen in the top right corner. If the box is filled in you will be sent directly to the payment screen in order to take the single payment. When this box is unchecked the information on the paymant will register at the bottom of the screen. Make sure this box in UNCHECKED in order to use multi-pay. Click search.

To the far left of the results you will see a hyperlink that says "Add to Multi-Pay List". By selecting that you will add the charge to the Multi-Pay List. You can see the line items in the Multi-Pay List by selecting the button "View Multi-Pay List".

To add more items to the list, simply enter the Search Data for another account and repeat the process by clicking "Add to Multi-Pay List".

When "View Multi-Pay List' is selected all of the payments added will be displayed. From this screen you can delete PIDN's if needed. The max amount of PIDN's that can be added at this time is 7. From this screen you can also go to the payment screen by clicking "Pay".

When 'Pay' is selected you are navigated to the regular payment screen. This works the exact same as any other single payment, but notice that the amount due is all selected PIDN charges together. To learn how a payment is made, click here.